Carry Your Vibe.
What is the return policy?
You may inspect your order upon delivery before accepting it, and you may decline the order at delivery after inspection. Once accepted, exchanges and returns are not permitted. If your item is damaged or incorrect, contact us immediately through the Contact Us page or WhatsApp with your order number and supporting photos. By accepting the order, you confirm that the item was received in satisfactory condition.
When will I get my order?
Cairo & Giza: 1–3 Business Days
Other Governorates: 3–5 Business Days